• Please be advised that all items on our website are available on an order basis. This means that the items are not held in stock and will be produced upon receiving an order.

• Please note that as our items are handmade by artisans, there may be variations in color and design from the images displayed on our website. We strive to represent our products as accurately as possible, but please keep in mind that there may be slight variations in the final product.

• We also want to inform you that due to the nature of our production process, there may be some delay in the delivery of your order. We will do our best to provide you with an estimated delivery time upon receiving your order, but please be aware that this may change based on the availability of materials and the workload of our artisans.

• We appreciate your understanding and patience. If you have any questions or concerns, please do not hesitate to contact us. We are committed to providing you with the best possible customer service and ensuring that you are completely satisfied with your purchase.

• Please also note that all sales are final and we do not accept returns or exchanges unless the items are damaged or defective.

• Thank you for choosing to shop with us and for supporting our artisans. We hope you enjoy your purchase.