Terms & Conditions
Shipping Policy
- At Midori Arts, every product is lovingly handcrafted, and we take great care in packaging and shipping your order safely.
- We only accept prepaid orders ,Cash on delivery (COD) is suspended for now.
- Once your order is placed, tracking details will be shared with you via email when order is dispatched.You can easily track your shipment through the tracking id provided in the message.
- We ensure reliable and timely delivery. Orders are typically delivered within 5–7 working days.
- Please allow an additional 1–2 days during festivals, national holidays. Since our products are handmade and eco-friendly, extra care goes into every package.
- We appreciate your patience as we work to deliver thoughtfully made pieces to your doorstep.
- We’re committed to making your Midori Arts experience smooth and delightful. Thank you for choosing The Art of Sustainability.
At Midori Arts, we take pride in crafting each product by hand with care and intention. However, if you are not completely satisfied with your purchase, we're here to help.
We only accept prepaid orders ,Cash on delivery (COD) is suspended for now.
Return Eligibility
We accept returns only in case of damaged, defective, or incorrect items received.We require an unboxing video as proof within 48 hours of delivery.
Exchange of products is accepted only in worse case.
Return Process
Email us at Info@midoriarts.com or WhatsApp at 8744990800 with your order number and opening video.
Once approved, our team will guide you through the return shipping process.
Please Note
Return shipping charges will be borne by the customer.
As each piece is handcrafted, slight variations are natural and are not considered defects.
Cancellation Policy
We do not accept cancellations once the order is placed. Each product is specially handcrafted with care.
We request our customers to review your order carefully before finalizing and double-check all details before completing the purchase.
Thank you for understanding and supporting handmade craftsmanship.
Thank you for supporting handmade, sustainable art.