At Midori Arts, we take pride in crafting each product by hand with care and intention. However, if you are not completely satisfied with your purchase, we're here to help.
We only accept prepaid orders ,Cash on delivery (COD) is suspended for now.

Return Eligibility
We accept returns only in case of damaged, defective, or incorrect items received.We require an unboxing video as proof within 48 hours of delivery.
Exchange of products is accepted only in worse case.

Return Process
Email us at Info@midoriarts.com or WhatsApp at 8744990800 with your order number and opening video.
Once approved, our team will guide you through the return shipping process.

Please Note
Return shipping charges will be borne by the customer.
As each piece is handcrafted, slight variations are natural and are not considered defects.

Cancellation Policy
We do not accept cancellations once the order is placed. Each product is specially handcrafted with care.
We request our customers to review your order carefully before finalizing and double-check all details before completing the purchase.
Thank you for understanding and supporting handmade craftsmanship.

Thank you for supporting handmade, sustainable art.